Testimonials

Bill, just to let you know that I received delivery of my Nautilus Multi Exercise machine and I am very pleased.  I hope to do more business soon.  Thanks so much. Chris (Scottsdale, AZ)

Bill, just received my new super pullover and omni machine. love both. I've used a lot of different machines in my time and the the old nautilus still rule to me. probably be adding more to my collection in the future.  Jason (Little Rock, AR)

Hi Bill, Mr. Goalder brought the double chest machine today.  It really is a nice machine.  I am most impressed with his service.  He actually moved my Nautilus super pullover machine across the room in order to allow me to have the double chest machine exactly where I wanted it.  He also gave me some pretty good advice on how to move the machines if I need to do so in the future.  I offered to pay him for the extra work, but he refused to accept any more money.  I am most thankful for his efforts.  I do want the double shoulder machine if it is available.

I am really extremely pleased with the equipment and the service.  I have been reading the articles on your website for some time now and have found the IFR “Nautilus Resources” most useful.  In fact, I spoke with you on the telephone some time ago—perhaps a year and a half ago—about rebuilding a machine.  You gave me a great deal of good information that enabled me to rebuild a machine that literally had been outdoors for a decade. 

I wrongly assumed that I could not afford to purchase from IFR despite the fact that I had read a compelling testimonial on your website from a young woman who specifically said she found both the price of the machine and the delivery very affordable.  I am an electrical engineer working for a company that builds test systems for electromagnetic compatibility laboratories across the country (and around the world).  The company regularly moves equipment such as radio frequency power amplifiers that are larger and heavier than the Nautilus double chest machine.  So, I asked our shipping department to use their influence with several shipping companies to get me a favorable price for transporting some Nautilus equipment within the state Texas.  However, their prices could not compete with Mr. Goalder’s.  Moreover, they could only deliver the machines after they were palletized and then they could only deliver then to a loading dock.  As I said, Mr. Goalder not only brought the machine inside, he also moved another machine for me in order to accommodate the new one.  Honestly, I never would have believed that I could have purchased a Nautilus first generation double chest machine and had it delivered for the price that IFR charged.  Now that I have had the machine for a while I can see that it is in very good condition.  I must say that I very much appreciate IFR’s efforts in assessing the condition of the machine before I bought it.  So, I have to say I am most impressed with IFR and Mr. Goalder.  Thank you again for your consideration. I look forward to working with you in the future.  Jim (Austin, TX)

I just wanted to touch base to say that I really enjoy your web site. All of us who love Nautilus equipment and are actively collecting and training with these excellent machines are lucky to have you as an expert resource that we can call on when in need.  Your web site really knocks me out!  Jon (Maryland)

Just an FYI - that leg extension is great...so smooth...better than any of the new ones I have worked out with at the gyms around here; I was shocked!  Jeff (Illinois)

Bill, Kate & I enjoyed our trip to your warehouse last weekend.  I'm very happy with my purchases and am excited to start using the machines in my facility.  The multi tricep was an unexpected surprise at a great price.  Thanks, Edward (NY)

Dave Goalder delivered the Super Leg Extension this morning.  I wanted to drop you a line to let you know that Brigitte just loves the machine.  She was never satisfied with our old plate-loaded leg extension / leg curl combo which basically was just an arm swinging on a pivot point (no cam action).  The machine is exactly what she wanted.  Ed (PA)

Bill, thanks for making the transaction go smoothly.  The equipment I received from you exceeded my expectations as far as condition. I look forward to doing business with you again and would definitely recommend anyone considering you to rest assured you are a pro at what you do!! Mike (Oklahoma)

I tried selling my gym equipment on Craig's List and had no success.  I then placed the equipment with Bill and IFR and it sold right away.  IFR got my gym equipment sold quickly and at a great price.  I'd use IFR again in a second.  Chris (CA)

Bill's website is absolutely invaluable for people who own any of the older nautilus machines. much of the information contained there is practically impossible to find else where. Thanks bill, we all appreciate your efforts and information greatly. Jacob (CA)

The website looks GREAT!   And I couldn’t agree more with all of the testimonials.. you do an incredible job and you have been a tremendous help to me!  J Kelly (Mass)

Bill, the new website is great!!!   Have you ever come across one of those I believe it is called a behind neck, it was often attached to a torso arm, I might be interested in obtaining one especially in blue.  By the way the side leg curl is awesome, absolutely love it! Jon (NJ)

I have had he distinct pleasure of working with Bill Casto.  With his help, I  now have six Nautilus machines in my gym -  four  which he served as the broker between me and a school,  two others which he sold directly to me.  It is remarkable to meet someone who knows so much about Nautilus machines, who is honest about his work, and who is  helpful in his transactions.  For example, in our last transaction, Bill came to his warehouse on a Saturday , broke down two machines, helped write down directions on how to reassemble the machines, and then helped load the parts into a cargo van.  This was done while we talked about our common interest in Nautilus.  It has been an enjoyable experience dealing with Bill, and I highly recommend him to anyone interested in the buying or selling of exercise equipment.   Jim (Ohio)

Thanks for making the transaction go smoothly. The equipment I received from you exceeded my expectations as far as condition. I look forward to doing business with you again and would definitely recommend anyone considering you to rest assured you are a pro at what you do!  Also I would like for you to locate a commercial grade treadmill and a rowing back for me.     Mike (Oklahoma)

We got everything installed today, and it looks awesome.  The machines are great.  A perfect fit.  Thanks again for all your help.  John (New York)

Dave (Goalder) is a great guy and had fun meeting with him.  I will let you know about more machines in the future.  I would recommend you to everyone .     Bob (Conn)

I can't say enough about my buying experience with Bill Casto and IFR.  I am a very particular person, not the easiest customer for sure.  Over the course of almost 2 years, Bill entertained my many inquires with enthusiasm and expertise.  Then one day, I received the call I had been waiting for; four days later, I had a pristine 8-piece 2nd generation Nautilus Circuit at my home!  I have happily canceled my gym membership since then and now my family has a convenient and first class facility in our basement!    Well done Bill!    Mike (New York)

Bill, It was great to meet you in person! The Multi Exerciser is now home, and I will get it in the basement this weekend.  AND the parts you supplied and information are going to good use, too! You ARE the 'go to' person for any and all things Nautilus, especially the vintage pieces, which I think are the best. Not to mention the wealth of information!   Thanks again,  Keith  (Michigan)

I am long time Nautilus user way back when (late 70's early 80's).  Recently my wife and I were able to obtain some equipment for our personal use.  Of course we had to have more equipment and support what we had procured (used Nautilus equipment). We located this web site.  We developed communications with Bill.  Bill a is very likeable person, he is very knowledgeable and real with his perspective on the entire line of Nautilus equipment and supporting logistics.  We sent him money for parts and equipment, he coordinated the delivery like clockwork.  We were pleased with the thorough communications before shipping, during, and follow up.  He has a great delivery system in play with Dave Goalder. trucking.  We live on the opposite coast from Dave, we definitely are pleased and look forward to our next transaction with Bill.   Brian & Pam (Washington State) 

Thank you for setting up this deal - You Are AWESOME!!!!!    I am fully recovered from last weekends Ohio trip/pickup and I can honestly say I am very very Very satisfied with all the equipment.  Thank you for all your tips you had drilled into my head prior to the pickup.   My first dealing with IFR was a complete success and I look forward to dealing with IFR in the future!!!!!   If you happen to find another deal like this one give me a call :)   Tim   (Illinois)

Bill, Thanks for the Nitro Leg Press. It was actually better than you described. More importantly I wanted to say thanks for taking the time to answer my questions about the different machines.   Steve  (Maryland)

For anyone who is reading this and thinking of purchasing exercise equipment I would strongly recommend dealing with Bill Casto. I was looking to start a home gym for myself and had a very specific idea of the machines I wanted. I found some first generation Nautilus machines on Bill's website and called him immediately. I called Bill almost daily for 2 weeks asking question after question. He was always very helpful, very knowledgeable and never seemed to be tired of helping a potential customer. When I made it to Rochester to pick up the machines Bill took great care in disassembling the two giant machines I had decided to purchase, while showing me exactly how everything worked so I would have no trouble reassembling them at my house. He also gave me original assembly diagrams to help with the process. (They were very helpful). Bill's prices were more than competitive with anywhere else that had similar machines and to make things even better the one machine and been refurbished and was in almost new condition.
Bill's level of service, honesty and commitment to help me with any problems, including a mix up on my end of things after the purchase were very much appreciated. If I can free up some more room in my basement for more equipment Bill will be the first person I call.  Michael  (Ontario Canada)

Thanks again for all your help.  We love the climber.  Nicole & Peter (New York)

Hi Bill,  It was a pleasure doing business with you.  Wouldn't hesitate to do so again or recommend others do the same!  John (New York)

Bill, Just wanted to let you know I got my multi-exercise machine yesterday, the pictures on the site did not do it justice: BEAUTIFUL.  I want to thank you again for all your help. Most people just try to make a buck and run. You honestly cared about making me happy with my purchase and answered any and all questions that I had. I will recommend you to all, you went above and beyond the call of duty!!! I will do business with you again.   Tim (Maryland)

  Bill, Just wanted to let you know I am extremely pleased with the machines that you sent. You delivered just as promised and the machines are exactly as you described them. Also as far as delivery Dave did a great job and was a true professional. I wouldn't hesitate to recommend you highly to anyone who is in search of fitness equipment. I look forward to my next purchase with you and feel free to use me as a reference.  Scott (Michigan)

I recently purchased four pieces of used commercial Nautilus equipment from IFR for my home gym.  The previous owners used IFR to maintain the equipment since it was new.  As a result, this equipment was in perfect shape.  Bill Casto was extremely helpful throughout the entire process (from equipment selection to delivery).  Both Bill and his assistant Ray provided expert instruction during the dismantlement and transportation of the equipment.  As a result, the equipment is now in my basement and working perfectly.  I wanted to reassemble the equipment and found that the direction that IFR provided during the dismantlement allowed me to do so with no problems.  I feel that the equipment was an excellent value and that the overall experience was outstanding.  I will look to Bill for future purchases and would definitely recommend IFR to anyone looking for top quality exercise equipment, great pricing, and excellent service.   Bob (New York)

I am writing this letter on behalf of IFR who has serviced the fitness room facilities within the Syracuse City School District for the past several years.  This included rooms in four high schools and seven middle schools.  Our contract was for annual maintenance of each facility and minor repairs and replacements (ie. cables, padding repair, etc.).  Bill Casto, who owns and operates the company, has done an outstanding job for us.  Machines are well maintained at a reasonable price.  In addition, I am personally made aware of any safety issues.  He has also worked closely with many of our staff to find financially reasonable ways to replace or purchase new equipment or other fitness room needs such as racks or flooring.  We have been very happy with his service and have great respect for his integrity as a hard-working and honest man.  I recommended IFR to any school district interested in quality service and maintenance of your fitness facilities. Kathy (New York)

Bill was great to work with. The leg curl machine was in great shape as described. Some minor damage in shipping was taken care of right away by Bill. Would recommend IFR to anyone looking for good quality equipment.     Curt (Michigan)

I received the Reverse Hyper last night and it was in excellent condition.  Thank you so much for your time and patience on the whole buying/shipping process.  If I am ever up in your area I will definitely try and make it to your showroom.  Calvin (North Carolina)

 Thank you for your thorough attention while fixing our Schwinn Elliptical.  You were great!  You gave us good information, and the new parts arrived within two days.     Sylvia & Bruce (New York) 

Bill, If I ever need any additional parts for our machines again, you're the guy I'm calling.  Scott (Michigan)

We are writing to thank you for the great piece of Hammer Strength equipment. It came in very good shape and has been a wonderful addition to our home gym. The shipper that you recommended was pleasant and on time, a definite plus. Leg day just wouldn't be the same without it. I don't know if that's a good thing or a bad thing.   We also wanted to let you know that we appreciate your quick response to our questions regarding shipping, measurements, etc. I try to respond to my own customers as quickly as I can and it's nice to see someone else who does the same.  We look forward to doing business with you again in the future.   P.S. Nobody could beat your price!     Paulette (Massachusetts)

I saved a ton of money and got some professional, high-tech machines that I always wanted. They were delivered to my home and I was working out with them immediately. Now there is no need to drive to the gym. Talk about convenience!    Rob (California)

I purchased a Nautilus Omni Multi Exercise machine from Bill Casto a couple of months ago, sight unseen from New York State. The unit had previously been a part of the Buffalo Bills training facility, so I figured it would be pretty well fried.  But such was not the case; the machine was in fact in better shape than Bill described it as he actually downplayed the condition.  Bill was very helpful in finding an alternative shipper when the original shipper backed out of delivering to Billings, Montana.  His equipment and customer service is as good as it gets!  Dax (Montana)

Thank you again for all of your help in finding the sprocket we needed for our equipment. Without your help and fast service we would have been in a real bind.        U. P. Sports Medicine Center (Michigan)  

Thank you for all of your work and communication in making this transaction a success.  The Nordic Track came today and I was impressed at how VERY well packaged it was.  It worked exactly as you described it, which was great since I am in Illinois.  I can't tell you how much I appreciate your honesty in this purchase.  Your customer service is incredible!  Thank you, again. Have a great year.   Marla (Illinois)

I recently found IFR on web when searching for a used Versa Climber.   If anyone is familiar with the Versa Climber,  they are very difficult to find used and are even more difficult and expensive to ship.   The Versa Climber was in great shape as Bill had described and he had worked out a great deal on the machine.   In addition, I was able to avoid shipping costs by picking it up at Bill’s warehouse myself.   This was an all around great experience.  Thanks Bill.  I would highly recommend Bill Casto for any of your exercise equipment needs.    Rick (Pennsylvania)  

We've saved a lot of money by reupholstering the pads on our equipment!  We purchased the vinyl in bulk and just call Bill when we need a repair.     Brenda (New York YMCA)